Question 1

Is Kitschy Notions a real, registered business?

Accepted Answer

Yes. Kitschy Notions is the trading name of Kenzie Consulting LLC, a registered limited liability company with an EIN on file. Business documentation is available to suppliers and stockists on request.

Question 2

When can I place an order?

Accepted Answer

Our online checkout opens soon. You can browse the full collection now, and join our list to be told the moment the basket opens.

Question 3

How long does shipping take?

Accepted Answer

Orders are packed within 1–2 business days, Monday to Friday. Standard delivery arrives in 3–5 business days; express in 1–2. International delivery takes 7–14 business days; duties are collected at checkout.

Question 4

Do you offer free shipping?

Accepted Answer

Complimentary standard shipping on orders over $75.

Question 5

What is your returns policy?

Accepted Answer

Unused pieces can be returned within 30 days of delivery for a full refund. Items must be unused and in their original packaging. Cut fabric and clearance items are final sale.

Question 6

How are payments handled?

Accepted Answer

Checkout is processed by Shopify, a PCI-compliant payment platform. We never see or store your full card details.

Question 7

Do you sell wholesale, or buy from suppliers?

Accepted Answer

We buy from wholesale suppliers and welcome trade enquiries. Our credentials and enquiry form are on the wholesale page.

Question 8

How do I reach a person?

Accepted Answer

Email hello@kitschynotions.com or use the contact form. Monday to Friday, 9am – 5pm CT. Enquiries answered within 1 business day.